For Texas Apartment Pool Services (TAPS), managing pools for multifamily communities and HOAs is a high-stakes operation. It demands safety, compliance, and flawless water quality for residents. CEO Grant Almquist, managing a growing portfolio of properties, faced the classic challenges of traditional controllers: fluctuating chemical levels, costly overfeeding, and a frustrating lack of remote visibility.

TAPS needed more than just a simple controller; they needed an intelligent automation partner. After a successful 3-site trial in 2024, TAPS is steadily deploying PoolCop across their entire portfolio to solve their biggest challenges and aims for over 90 active sites by the end of 2026.

Ending the “See-Saw” with Smart Automation

The most significant challenge with previous controllers was the chemical “see-saw” effect—a constant cycle of overshooting chemical targets, which wasted resources and created inconsistent, poor-quality water.

PoolCop’s smart controller fundamentally changed the game. By allowing TAPS to set both minimum and maximum chemical setpoints, the system provides precise, intelligent dosing 24/7. This unique approach immediately eliminated overfeeding, stabilized pH and chlorine levels, and dramatically reduced chemical waste.

Total Visibility and Proactive Control

The anxiety of managing a large portfolio of pools remotely is gone. With PoolCop’s intuitive app, the TAPS team gained complete remote visibility into every body of water.

“The ability to monitor pumping trends and chemical usage history from anywhere gives us total control,” said Grant Almquist, CEO of TAPS. “We can spot potential issues and intervene before they become costly problems, which builds incredible trust and transparency with our clients.”

Evolving the Team and Driving New Revenue

PoolCop didn’t just improve the pools; it streamlined the TAPS operation. The platform was so easy to use that TAPS dedicated a full-time employee to oversee the systems, who quickly mastered the platform and even evolved their role to include new installations and maintenance.

This new efficiency also unlocked new profitability. Beyond the rental fees from the controllers, TAPS saw a significant increase in chemical sales. This wasn’t from waste; it was the result of optimized, consistent dosing that ensured pools used the right amount of chemicals, making every client more profitable.

A Partnership Built on Compliance and Trust

In the commercial pool space, compliance is non-negotiable. PoolCop’s NSF certification was a critical factor in TAPS’s decision, providing peace of mind that the technology meets rigorous public health codes.

Beyond the hardware, human support was essential. “The responsiveness and support from the PoolCop team have been outstanding,” Grant noted. “It’s a true partnership that ensures our operations run smoothly.”

The Strategic Advantage: “Dual Monitoring”

Armed with PoolCop’s technology, TAPS launched a powerful market differentiator: their “Dual Monitoring” Service.

This innovative offering gives property managers real-time app access to their own pool data while TAPS simultaneously monitors conditions from their professional dashboard. This blend of cutting-edge technology and expert service has positioned TAPS as an undeniable leader in the competitive Texas market.

A Future-Proof Foundation for Growth

By partnering with PoolCop, Texas Apartment Pool Services revolutionized its management model. They achieved superior chemical control, unlocked new operational efficiencies, and delivered unparalleled value to their clients. TAPS now plans to expand its PoolCop installations across Texas, confident they have the technology to outpace competitors and manage the growing demands of the industry.